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Guest Policies & Onboard Rules

Effective Date: July 2, 2025

At TQPR Boat Tours, our goal is to provide a safe, enjoyable, and unforgettable experience for all our guests. To ensure the safety and comfort of everyone onboard, we ask that you please review and adhere to the following policies and rules:


✅ What’s Included in Your Trip

  • Private charter with a licensed and experienced captain
  • Visit to Icacos and/or Palomino Islands (depending on the selected tour)
  • Snorkeling gear and floaties
  • Music system with Bluetooth connection
  • Cooler with ice and bottled water
  • Fuel and docking fees included
  • Life jackets for all passengers

🚫 What’s Not Allowed

  • No smoking or vaping on board
  • No illegal substances or excessive alcohol consumption
  • No glass containers
  • No pets allowed (unless authorized in advance)
  • No excessive or disruptive behavior
  • No littering — please help us protect the ocean

🧭 Boarding & Departure

  • Departure is from Villa Marina, Fajardo, Puerto Rico
  • Please arrive 15–20 minutes before your scheduled departure time
  • Late arrival may result in reduced tour time or cancellation without refund

🧑‍🤝‍🧑 Capacity & Safety

  • Maximum number of guests per tour is based on the vessel’s legal capacity
  • All passengers must follow the captain’s safety instructions
  • Children must be supervised by an adult at all times
  • Life jackets must be worn when instructed by the crew

💬 Cancellation & Weather Policy

  • Cancellations made with at least 72 hours notice are eligible for a full refund
  • Cancellations made with less than 72 hours notice may incur a penalty or no refund
  • In the event of bad weather or dangerous sea conditions, the trip may be rescheduled or refunded at the captain’s discretion

📦 What to Bring

  • Towels, sunscreen (reef-safe), sunglasses, hats
  • Snacks, drinks, and your preferred beverages (no glass)
  • Waterproof phone case or camera (optional)
  • Valid ID if paying at the dock

📸 Media & Photography

  • We may take photos or videos during the tour to promote our services
  • By boarding, you consent to the use of such media unless otherwise requested

🎯 Important Reminders

  • Respect the ocean and wildlife — no feeding or touching marine animals
  • Please inform the crew of any medical conditions or allergies
  • The captain reserves the right to terminate the trip if rules are not followed, without refund

For questions or special requests, contact us:
📞 914-414-5424

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